Product Support

REDUX HOME

Redux Home Dryer

Download the Redux Home User Guide (PDF)

Starting your Redux Home

To start your Redux Home, press the Start button until the blue light turns on. The blue light will remain on during the drying process.

Light guide: Solid blue = drying. Flashing blue = desiccant regeneration. Both indicate normal operation.

Redux Home Dryer Support

Dos and Don’ts When Using Redux

  • Keep the lid on the dryer when not in use.
  • Clean the drying chamber using 70%+ isopropyl alcohol (IPA) or cleaners made for hearing devices.
  • Do not dump or pour liquid inside the dryer. This can cause damage and may void warranty.
  • Only use the power supply provided by Redux. Other power supplies can cause damage and void warranty.
  • Do not use the USB-C port on the back; it is for internal testing only.
  • Keep the dryer plugged in between uses. First dry may take longer after extended idle time.
  • Do not use the dryer if the power supply is damaged or frayed.
  • Wipe excess moisture from devices before drying to reduce dry time.

Maintenance and Cleaning

  • Never spray or pour liquid directly into the chamber.
  • Unplug the unit before cleaning.

Inside drying chamber: Wipe periodically with 70%+ IPA.

Outside container: Wipe the exterior and button pad with a clean microfiber cloth.

Button pad: Do not use IPA or solvents. Do not pour liquids onto the pad. Do not use sharp objects or excessive force. Avoid abrasive cleaners. To clean, lightly mist a microfiber cloth with screen cleaner, wipe gently, then dry with a clean cloth.

Troubleshooting and Support

If the front panel flashes orange, unplug the dryer for ten seconds and reconnect the original power supply. If the issue persists, please submit a support ticket below.

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