DryBuddy Support

LED Indicator Guide
Blink 0.5 s on / 3 s off
Off
State: Drying
Device is performing a dry cycle. Auto-shuts off after 20 h. Typical cycle ~6 h (varies by load).
Solid ON (4H after dry complete)
Off
State: Dry Complete
Green LED remains on for 4 h once is Drying finished. Then both LEDs turn off. Remove your devices.
Off
Off
State: Idle (Deep Sleep)
Device is powered but inactive. Slide switch OFF to fully power down to save CR2032 battery life;
Off
Solid ON
State: Regen Required
Desiccant beads are saturated. Reactivation needed (see below).
Off
Blink 1 s on / 1 s off
State: Reactivation
Beads are regenerating in sleeve. Process takes 2.5 h—allow to complete.
Solid ON
Off
State: Regen Complete
Beads are refreshed and ready. Allow sleeve to cool before reinstalling.
Solid ON
Solid ON
State: Sensor fault
• Power OFF, wait 10 s, then power ON.
• If not resolved, contact Redux Support at Support@redux.com
Troubleshooting Guide
Device won't power on for drying
Possible Cause
Dead or missing battery
Solution
Install fresh CR2032 coin cell battery (check polarity)
No LEDs light up
Possible Cause
- Battery drained
- Faulty power switch or LED circuit
Solution
- Replace CR2032 battery.
- Power-cycle switch (OFF → ON).
Sensor fault, solid green & solid red light
Possible Cause
Device stuck in error state
Solution
- Power OFF, wait 10 s, then power ON.
- If not resolved, contact Redux Support. Contact Support at Support@redux.com
USB-C power issues
Possible Cause
Cable or adapter incompatible or damaged
Solution
- Use only supplied USB-C cable and 5 V ⎓ 500 mA adapter.
- Avoid multi-voltage smart adapters; use fixed 5V adapter.
If Reactivation/Regen is needed - DryBUDDY has solid red light:
Reactivation Using Sleeve
- Power Off
- Slide the power switch to OFF.
- Connect Power
- Plug the supplied USB-C cable into the DryBUDDY USB-C port and a 5V-500 mA USB power adapter or USB outlet.
- Important: Some USB power adapters that support multiple voltages (e.g., “fast chargers” or USB Power Delivery/PD) may not initiate reactivation. DryBUDDY does not communicate with smart adapters, so they may fail to supply power.
- Insert Reactivation Sleeve
- Slide the sleeve fully onto the DryBUDDY housing. The act of putting the sleeve on will start the reactivation process.
- Initiate Reactivation
- This is automatic once sleeve is placed on with USB-C connected. The red LED will blink (1 s on / 1 s off)—reactivation has begun.
- Wait for Completion
- When the red LED turns OFF and the green LED turns ON (solid), reactivation is complete.
- Unplug Power and Remove Sleeve
- Unplug power and allow the sleeve and beads to cool for 10 min.
Frequently Asked Questions
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What if I opened DryBUDDY before use?
If you opened DryBUDDY prior to use, you may need to perform a reactivation cycle before drying treatment. If the electronic rice beads are dark in color or there is a solid red light when you turn on your DryBUDDY, perform the reactivation steps listed above.
Where do I store DryBUDDY when not in use?
Store DryBUDDY in a sealed Mylar pouch in a dry location when not in use.
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