My Device is Wet — Help Me Fix It
Wet device? We’ve got you.
Sudden downpours. Spilled Coffee. Unexpected washing machine mishaps. We’ve seen it all–and we’ve helped plenty of people in the same situation. Our technology is trusted by professionals and proven in over 10 million uses.
If left untreated, moisture can cause irreversible, permanent damage to your device. Here’s what you can do to take action.
What To Do Right Now
Don’t panic. Follow these steps.
1
Turn It Off and Leave It Unplugged
Turning your device off helps prevent short circuits and lowers the chance of additional water damage. Charging a wet device can lead to irreversible harm, so leave it unplugged.
2
Ditch the Rice
Despite what you’ve heard, rice won’t solve your problem. It isn’t scientifically proven to remove moisture and can even leave behind troublesome dust and debris.
3
Bring It to Redux
Find a clinic, retailer, or hearing center near you using our Fix It Locator. Most devices are ready to use in less than 30 minutes.
Why Redux Works When Nothing Else Does
Redux’s patented drying technology uses controlled low heat, airflow, and vacuum pressure to safely remove internal moisture from your device.
The Redux Difference
- Success rate: 83% recovery rate for phones that remained unplugged
- Time: Most recoveries completed in under 30 minutes
- Trusted by: Major mobile providers and hearing health professionals
- Safe for: Phones, earbuds, tablets, hearing aids, smartwatches and more
