Product Support

Redux Pro

Redux Pro unit and power supply

Download our Onboarding Deck (PDF)

Find Your Issue

12C

Unplug your Redux system for 15 seconds. Plug it back in and retry treatment.

Vac Fault

Locate the orange rubber gasket inside the chamber. Do not remove it. Clean the gasket and the inside top of the lid using a damp towel or alcohol prep pad. Wait 30 seconds, then retry treatment.

Display Issues

Unplug your Redux system for 15 seconds. Plug it back in and retry treatment.

SPI

Unplug your Redux system for 15 seconds. Plug it back in and retry treatment.

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