I am having a similar experience as one other user. My Redux only indicates it takes out the minimum moisture each time. Not sure why.
I got a home unit, but with my behind the ear aids this Unit is definitely a professional model with the cost of hearing aids. I would suggest investing in one.
I got tired of lugging my first Redux between my two offices, so I finally purchased my second one.
The instrument works extremely well for all types of hearing aids and it has prevented necessity for repair in several instances. It is also a definite "value added" service to provide our patients. The best part is that you can do firmware upgrades to the hearing aids while it is in the Redux unit.
Redux is an asset to our hearing aid center! Smart, sleek, and easy to use! 10/10. Definitely recommend adding Redux to your practice.