I got tired of lugging my first Redux between my two offices, so I finally purchased my second one.
The instrument works extremely well for all types of hearing aids and it has prevented necessity for repair in several instances. It is also a definite "value added" service to provide our patients. The best part is that you can do firmware upgrades to the hearing aids while it is in the Redux unit.
Redux is an asset to our hearing aid center! Smart, sleek, and easy to use! 10/10. Definitely recommend adding Redux to your practice.
I don't know what we did before we had Redux. It is so helpful for troubleshooting issues, especially in the summer in the humidity. And most patients report improved sound quality after using Redux. I love the readout so we can counsel patients on the need for a dryer. I highly recommend the Redux!
Love this machine. Super great! However between each run the machine will go white and not be able to change anything until I unplug it and plug it back in. Which just slows me down. However machine works great! The other part that’s frustrating is that it has done this since I first got it. I reached out to someone about it in the company and no one ever reached out and told me that it was normal or that something was wrong with it. Otherwise super happy use it everyday and truly a game changer for our clinic.
Hello Lei, we are happy to hear you're loving the machine, but not happy to hear about the white screen! Support will be reaching out to help with this! Thanks again!